What does the name Coco Safar® mean?

For us, “Coco” is evocative of French-style couture and luxury design quality, which is what we strive to deliver in all our products and experiences. “Safar” means travel or journey in several languages. Together, the words fully embody our promise to deliver culinary couture, excellence, and everyday luxury at the price of an espresso and a croissant.

Where is the Coco Safar® brand from?

The brand’s journey originated in Montreal, the second largest French-speaking city after Paris, and evolved over many years in Toronto, New York and finally Cape Town, through the work and travel experiences of its founders. More than 15 years in the making, this labour of love has become a meeting of the minds, a cosmopolitan café and coffee experience designed for today’s global citizens and discerning globe-trotting gourmands.

What is Coco Safar®?

Best described as Culinary Couture, Coco Safar is the world’s first luxury cosmopolitan all-day café with coffee, bakery/pâtisserie and curated retail, including a specialty espresso & brew bar, as well as a coffee emporium selling Nespresso-compatible coffee and rooibos tea capsules, coffee beans and tea leaves. We make all our food, baked goods and beverages from scratch – from breakfast, lunch and dinner to fine pâtisserie, cakes, viennoiserie, confectionery, chocolate and gelato. We also roast our own specialty coffee, and brew our own coffee, tea, kombucha and botanical brews. You will taste the difference. Check the Locations tab for contact details for each store.

Do you offer gluten-free and vegan baked goods and food?

We cook and bake in-house, in facilities that use gluten-based and dairy products. Delivering quality and excellence is at the core of every product we make or bake. We do our best to also cater to a variety of dietary restrictions and preferences to meet the wide expectations of today’s consumer and progressive food trends. In a gluten-free, vegetarian and vegan nutshell, yes, we do have some options. Please contact your nearest Coco Safar store directly to enquire about the products currently available.

Are you Halaal?

We are not Halal certified but rest assured that we don’t use any pork products, nor alcohol in our kitchens. Our ingredients are mostly sourced from Halal certified suppliers, meeting our quality standards. Our larger cafés are generally licensed, but some of our smaller stores may not be. Our cafés and food experiences are designed to be all-inclusive and welcoming to everyone.

Do you serve sit down meals in all your cafés?

Yes, we do! We love the hospitality business, and prefer serving you at tables, whenever we can. Check the menu of each of our locations under the relevant tab as our menu options may vary from one location to the next.

Do you have wi-fi?

Yes we do, and you are welcome to come and work in our cafés. Our arms will remain open as long as this privilege is not abused, and have plenty of seats for all diners, couch surfers, coffee sippers and croissant lovers.

Do you deliver?

What a loaded question, and this will depend where you’re asking the question from! We are not a traditional restaurant, and in fact serve not only meals, but also sell a wide range of take-away bakery and pâtisserie products, cookies and cakes, bottled beverages, coffee beans & teas, coffee and rooibos capsules, and giftware. Some of our signature products are available for online purchase from our e-shop while other may be ordered for a pre-pay and collect purchase. Do check your local Coco Safar store menu to find out if we also deliver food to your door.

Can I book your venues for a private event?

Yes, we look forward to hosting you! Please email enquiries@cocosafar.co.za.

Do you cater special customized confectionery and cakes?

You are welcome to send any customised order enquiries to enquiries@cocosafar.co.za. and we will get back to you within 24 hours of your enquiry. Orders of this nature are best collected from your nearest store.

How fresh is your coffee?

We’re glad you’re asking. We work very hard to ship the freshest coffee. Since we roast our coffee beans on a weekly cycle and are in total control, you will be receiving freshly roasted coffee beans, ground to your specifications, that will have been properly degassed and ready to deliver a perfect brew, to start your day off with the right tasting notes. As for our coffee capsules that are oxygen-tight, this means that you can count on the coffee freshness being preserved for one year, if not more.

Are your capsule Nespresso®-compatible?

Our capsules are 100% compatible with all Nespresso® & Nespresso® compatible machines that use a three-prong puncturing system. This includes most machine models manufactured post 2010. Nespresso® is a registered trademark of Société des Produits Nestlé S.A. and is in no way associated with Coco Safar®.

Are your capsules recyclable or compostable?

We are caring by nature, and this matters to us. Better than recyclable, our capsules are made from a revolutionary plant-based bioplastic which is compostable. While they may be composted at home, we advise you send them for commercial composting where conditions are controlled for faster and more effective results – three to four months if all conditions are met.

Do you have decaf coffee?

Yes we do, in beans and in capsules. Not only do we have decaf coffee, but we also have rooibos capsules, made from rooibos tea, a naturally free of caffeine, tea wonder from South Africa, that we blend with Canadian maple to perfectly enhance the natural sweetness and goodness of rooibos. Rooibos is the perfect caffeine-free alternative and antioxidant boost for the whole family. What about a rooibos cortado before bedtime?

What is rooibos?

Rooibos, botanically known as Aspalathus linearis, is a unique tea, belonging to the
fynbos family of plants growing in South Africa around the Cederberg Mountains,
tucked along the Atlantic coastline north of Cape Town. What makes this herbal tea
completely unique and rare is the fact that it only grows in that one region in the world. Once harvested, the leaves are traditionally chopped by axe and left in a pile to naturally ferment under the hot African sun. This fermentation converts green rooibos to red rooibos, and results in an herbal tea that is extraordinarily rich in a diverse array of antioxidants, including polyphenols, and several vital minerals such as magnesium, calcium, manganese, zinc and iron. Goodness guaranteed!

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Earn rewards while enjoying life’s little pleasures, the Coco Safar Way.

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You haven’t answered my question here, who should I contact?

If you have a question about our products or service that is not answered above, please don’t hesitate to contact us at enquiries@cocosafar.co.za